The Guinness Enterprise Centre on Taylor’s Lane in the heart of The Liberties was once named the number one university-associated business incubation centre in the world. And, in the latest rankings, it ranked second amongst the world’s private business incubators.

Dublin.ie talks to Eamonn Sayers, who has been The Guinness Enterprise Centre’s manager since 2011.

Startup support: What the GEC is all about

The Guinness Enterprise Centre – or GEC, for short – aims to help Dublin’s startups grow and scale.

So, when an entrepreneur comes in, the first thing the team here does is connect them with another, more experienced entrepreneur within the same industry.

“We’ll say have a chat with this person, see what they’re thinking,” says Eamonn. “If you’ve identified your target market, again, we’ll say we know someone here who’s in the same market and they’ll have a coffee with you too.”

We try to remove as many of those barriers as possible.

These peer-to-peer connections help entrepreneurs learn from the mistakes of others, so they can become better – without experiencing the pitfalls of slipping up.

“Whatever challenge you’re facing as a startup, there’s always someone here who can say: ‘I was in the same boat two years ago… Or only six weeks ago’,” says Eamonn.

Tailored support for young startups

For the very early stage startups, the Guinness Enterprise Centre offers mentoring and help to develop business plans and marketing strategies. “Then, after that, we help them to become investor-ready,” says Eamonn.

Eamonn Sayers, GEC centre manager

That may sound like an intimidating step. However, Eamonn and the GEC team are here to guide people every step of the way.

“It’s really a case of throwing the arm around, asking how can we make it better?” he says. “At that stage of your growth, it’s the small subtle things that can trip you up.”

“We try to remove as many of those barriers as possible – mainly using the expertise here in the community,” he adds.

25 different industries are represented here: “We’ve got people with skills in technology, engineering, mathematics, science, marketing, accounting, finance etc… all in-house,” says Eamonn.

The team also works to build up people’s confidence and create a culture of determination and tenacity.

Entrepreneur Mike Sikorski (left) presents his idea at the GEC. Image courtesy of Colm Nicell

As Eamonn puts it: “You can see your next-door neighbour here and how he or she is succeeding with their business, so you’re thinking: ‘Well, if they can do it…'”

And because you’ve probably had a coffee or a chat with them, you realise they don’t have any secret powers or superior intelligence. So your startup can succeed too.

“It all helps to remove the fear factor,” says Eamonn. “And there’s that sense of ‘we’re all in it together’ too. The beauty of it is that people here share successes, but also the things that didn’t work so well.”

What about supports for startups that are scaling?

The Guinness Enterprise Centre is also home to many overseas entrepreneurs. In fact, around a third of the centre’s workforce hail from abroad.

This is incredibly helpful for any startups looking to expand into new markets or export overseas. With a watercooler conversation, they can learn incredibly valuable information.

If that means we have to say: ‘Have a long, hard think about what you’re doing’, then we have to do it.

“If you’re looking to sell into France for instance, you can immediately go to an entrepreneur here who’s from France to find out what the barriers are and what systems you have to look into,” explains Eamonn.

For startups further down the line, the GEC team also acts as a sounding board for their problems.

“Sometimes our role is just to be the ear for an entrepreneur,” says Eamonn. “We’ll sit down for a chat in complete confidence. If they’re in charge of the company, they can’t have that outpouring in front of their team and staff.”

We don’t have any financial stake in the companies here… we have an emotional stake.

The best part is that you can trust the advice you receive, because they have your best interests at heart.

“We’ve a vested interest in these guys, because we want them to succeed,” says Eamonn. “We don’t have any financial stake in the companies here, but we have an emotional stake.”

However, Eamonn’s role isn’t always easy. At times, he’s had to share some hard truths. “We want to help every person as much as we can,” he says. “And if that means we have to say: ‘Have a long, hard think about what you’re doing’, then we have to do it.”

The centre’s practical service offerings

As well as providing emotional support, confidence building and trustworthy advice, the Guinness Enterprise Centre also offers its startups a lot of practical supports.

There’s a variety of different office spaces to choose from, as well as meeting rooms, breakout areas, a fully-staffed reception, a call transfer service, a restaurant, a café and, even, a meditation room.

“An entrepreneur might be on the road a lot,” says Eamonn. “So they have to be very comfortable that the team they’ve taken on are in a good environment.”

Image courtesy of Colm Nicell

And then there’s the social side of things. “There’s yoga classes at lunchtime twice a week,” says Eamonn. “There’s indoor soccer, a cycling club, a hiking club, Christmas parties, summer parties.”

So even early-stage entrepreneurs who are flying solo can enjoy a fulfilling work life and rub shoulders with like-minded people.

Startups that got their start at the GEC

At the moment, the Guinness Enterprise Centre is growing. After a €10 million expansion at the end of 2021, it can now accommodate almost twice as many companies. Soon, it will be home to 150 resident startups, up from 85, as well as 220 co-working companies.

Current tenants include the likes of The Business Spirit Platform, which runs Profit With Purpose magazine and The Responsible Innovation Summit.

Then there’s Wellola, a patient portal developer for health providers, and Black Shamrock, a fast-growing gaming studio. Non-profit Kinia, which creates tools to empower educators, has its base here too.

We’re delighted when they go.

Past tenants also include global success stories, such as SaaS company Qualio, which recently secured $50 million in Series B funding. Cybersecurity company AdaptiveMobileSecurity, which recently sold for €45 million, also started here. As did cryptocurrency startup Circle, which currently has a multi-billion-dollar value.

When these startups move on from the Guinness Enterprise Centre, the team here experiences mixed emotions.

“We miss them when they go and we’re delighted when they go,” says Eamonn. “Because it means we’ve done our job. It’s all about adding value for the entrepreneur, giving them those soft supports.”

To find out more, visit the Guinness Enterprise Centre’s website.

Laurence is a writer, cyclist and gardener. He’s always finding new things to like about Dublin, the city where’s he’s spent most of his life.

You might also like...

Colum Twomey stands on stage with a mic at zendesk in dublin

invest

Zendesk in Dublin

Zendesk is a SAAS company that specialises in helping other companies with their customer care operations. It was founded in Copenhagen in 2007 and has grown massively since then. With four core products and over 170,000 customers worldwide, it has come a long way. Zendesk’s startup success story “The initial concept was making life easier for customer support engineers,” says Colum Twomey, Vice President of Product Development at Zendesk and head of its Irish office. “We developed a customer support platform, a software as a service product, and that’s where we came from. Since then, we’ve developed more products and addressed a broader marke

work

How Dublin Works: Digital Docklands

Regenerating the Dublin Docklands Dublin’s docks met the same sorry fate in the 1970s as those elsewhere around the world. The arrival of containers simultaneously revolutionised shipping and decimated traditional dockland employment. Work that had sustained Dublin’s inner city communities for generations suddenly evaporated. The Docklands became empty, desolate wastelands until the first regeneration project came in the shape of Charles Haughey’s Irish Financial Services Centre (IFSC) in the late 1980s. The first stage of redevelopment The IFSC was developed on the north side of the Liffey behind Connolly train station. While the area welcomed

UCD logo.

study

NovaUCD: Cool Ideas, Hot Tech

It’s an economic truth, universally acknowledged, that innovation is at the core of most successful businesses. Being innovative, however, is easier said than done. That’s why incubation centres are so necessary. Ireland proudly boasts nine university incubation centres, six university bio incubation centres and 15 Institute of Technology incubation centres. And they all contribute to making Dublin one of the world’s most exciting locations for both research and development – and in which to